Boost Satisfaction, Drive Better Outcomes by Improving Rounding Compliance

Posted by Cathy Swenson, RN, BSN, MA on February 18, 2019

Studies show that purposeful, hourly rounding helps limit the use of call lights, wait time for patients, reduce noise in the hospital environment, prevent falls and improve patient satisfaction. Researchers have found purposeful rounding can improve nurse satisfaction and efficiency, because it helps clinicians feel like they have more control over their time and care for patients.

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Topics: Patient Safety, Nurse Satisfaction

Why 2019 Is the Time for Hospitals to Invest in Technology

Posted by Lee Clark, Chief Technology Officer on January 3, 2019

Happy New Year! Ready or not, 2019 is here. At Amplion, we’re excited about the opportunities and new beginnings the New Year brings, but we also recognize that the year doesn’t come without challenges.

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Topics: Industry News

3 Ways Nurse Call Communications Technology Enhances Nurse Satisfaction

It’s no secret that nurses juggle a lot of daily responsibilities—hourly rounding, administering medications, fulfilling patients’ requests, chasing alarms from room to room, charting and monitoring patients’ conditions, managing intravenous lines, communicating with doctors, and much more. Those tasks, in addition to the stress of long shifts, lean staffing and coping with sickness and death, can often lead nurses to feel overwhelmed and stressed.

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Topics: Nurse Satisfaction

Three Tips to Make Patient Safety a Top Priority

The healthcare industry’s shift toward a value-based care reimbursement model has prompted healthcare providers to turn their attention toward improving patient safety and preventing “never” events, such as wrong-site surgery, that should never happen in the field of medical treatment. The definition of never events has expanded to include things such as falls, missed care or hospital-acquired infections. 

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Topics: Patient Safety

Why Next-Generation Nurse Call Communication Systems Require an Experienced Clinical Implementation Team

Picture this scenario: It’s time to upgrade your hospital’s nurse call system. First, you research and select a vendor, then schedule installation, training and Go Live. That’s it, right? Not if you want to take advantage of new technologies available in next generation nurse call communications systems.

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Topics: Nurse Satisfaction, Real-Time Technology

Nurse Call of the Future: How Nurse Call Has Evolved

Believe it or not, the history of nurse call dates back to the mid-1800s. During the Crimean War, Florence Nightingale, known as the founder of modern nursing, realized patients needed a way to ring for nurses. She remembered how the wealthy rang bells to summon servants in affluent homes, and envisioned a similar concept for nurses and patients. In a letter to an acquaintance, Nightingale wrote, “Without a system of this kind, a nurse is converted into a pair of legs for running up [and] down the stairs.”

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Topics: Nurse Call

Investing in the Future, Even When It’s Cloudy

Posted by Frank Grant, President & CEO on November 15, 2018

More than two weeks have passed since the 2018 midterm elections, where an estimated
113 million voters turned out to cast their ballot on the local, state and federal levels. Although immigration, the economy and gun control were hot-button topics, multiple surveys revealed that healthcare was the No. 1 policy issue for both Democrat and Republican voters.

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Topics: Blog, Industry News

4 Reasons You Need a New Nurse Call System

Clinicians understand the value of a next-generation nurse call system because they’re the staff members who actually use the technology. However, nurse executives with the power to drive decision-making around purchasing a new nurse call system may have limited knowledge of the clinical challenges caused by outdated nurse call technologies.

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Topics: Blog, Nurse Call

3 Ways Advanced Nurse Call Improves Patient Satisfaction

The healthcare industry’s shift to a value-based care model has many hospital leaders scrambling to find ways to increase patient satisfaction and, in turn, raise scores on the
Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys. An advanced nurse call technology is a great multi-pronged solution. According to a 2017 article in Health Facilities Management, the “latest advances in nurse communication systems enable streamlined, customized communication among patients, clinicians and caregivers to enhance patient satisfaction and improve quality of care.”

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Topics: Blog, Patient Experience

Three Levels to Situational Awareness

Both the Institute of Medicine and The Joint Commission recommend that healthcare organizations model their care strategies after those of high-reliability industries such as aviation, nuclear facilities and military operations. One of those strategies is situational awareness, a concept that means you have a clear understanding of what’s going on around you and how to use that information to mitigate risk. While situational awareness is still not a commonly used term in the healthcare industry, it is gaining traction as more clinicians and industry leaders understand the link between awareness and clinical decision-making.

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Topics: Blog, Situational Awareness

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