4 Reasons You Need a New Nurse Call System


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Clinicians understand the value of a next-generation nurse call system because they’re the staff members who actually use the technology. However, nurse executives with the power to drive decision-making around purchasing a new nurse call system may have limited knowledge of the clinical challenges caused by outdated nurse call technologies.


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With a next-generation nurse call system in place, hospitals can improve patient safety, enhance clinical communication, provide actionable insight from real-time patient room data, and improve clinical workflows. This advanced technology is critical for both acute care hospitals and long-term acute care facilities. Still not convinced? Here are four reasons your hospital needs to upgrade.

  1. Your current system is a jumble of hardware. If you haven’t upgraded your nurse call system in a while, you’re probably still working with dated electrical wiring. Most legacy nurse call systems also rely on third-party middleware to work properly. Who wants to deal with that? Next-generation nurse call systems are software-based technologies, which means they’re agile and adaptive. When your system is software-based, you can make updates and changes as your hospital’s needs change, and it can more easily integrate with your existing technologies. Goodbye, cumbersome technology!

  2. Your hospital is expanding. If your hospital is renovating patient wings, it’s important to make sure your technology is up-to-date. A next-generation nurse call system can help increase efficiency, enhance patient safety, and optimize clinical workflows in your new facility. Three cheers for efficiency!

  3. You need richer data. Why settle for an outdated system that provides no real-time data or actionable insights? Today’s nurse call systems help clinical leaders balance workflows, track caregiver performance, identify care trends and address service recovery. Data insights on patient room activity can also be exported to/integrated with your facility’s data platform. Let’s face it: Data is king.

  4. Your nurses are tired of chasing alarms. Depending on the hospital unit, the number of clinical alerts per patient per day can result in thousands of alarm signals on every unit and tens of thousands throughout the hospital. The Joint Commission estimates that 85–99 percent of alarms do not actually require clinical intervention. The result? Many nurses experience alarm fatigue, otherwise known as sensory overload, when exposed to too many alarms. This is such a common problem that The Joint Commission identified alarm management as a patient safety goal in 2017, meaning hospitals must take measures to reduce unnecessary alarms in order to maintain accreditation. Finding a next-generation nurse call system that integrates with other medical devices and messages these alerts directly to the caregiver can help reduce alarm fatigue in your hospital. Hello, noise control!

At Amplion, our Amplion Alert nurse call technology solution is designed for and by clinicians. We collaborate with our customers to ensure our next-generation nurse call system is empowering their teams, improving patient safety and helping drive better patient outcomes. Our software-based system combines advanced nurse call capabilities, care collaboration tools, alarm management, reporting and data analytics in one easy-to-use platform to track, manage and confirm care delivery for every patient.

With the Amplion Alert Care Assurance Platform, there’s no need for middleware or middlemen. There are no complicated wiring systems or hard-to-reach third parties. We make it easy for you to purchase and maintain the technology your hospital needs. Our Support team is available 24/7 to help with any technical problems, and our clinical Customer Success Executives help you optimize use of the system and reporting.

Still not sure your hospital is ready for a new-and-improved nurse call system? Take Amplion’s brief complimentary Nurse Call Readiness Assessment to score your facility’s nurse call performance.

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