Cathy Swenson, RN, BSN, MA

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Boost Satisfaction, Drive Better Outcomes by Improving Rounding Compliance

Posted by Cathy Swenson, RN, BSN, MA on February 18, 2019



Studies show that purposeful, hourly rounding helps limit the use of call lights, wait time for patients, reduce noise in the hospital environment, prevent falls and improve patient satisfaction. Researchers have found purposeful rounding can improve nurse satisfaction and efficiency, because it helps clinicians feel like they have more control over their time and care for patients.

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Topics: Patient Safety, Nurse Satisfaction

3 Strategies to Prevent Nurse Fatigue

Posted by Cathy Swenson, RN, BSN, MA on August 30, 2018

Nurses face urgent scenarios every day that require quick thinking. A keen sense of situational awareness—i.e. understanding what’s happening with a patient and what’s likely to happen in the future—is critical to clinical decision-making. However, actually achieving situational awareness is threatened by nurse fatigue, which is dangerous for both clinicians and patients.

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Topics: Blog, Nurse Satisfaction

Three Technology Solutions for Coordinating Better In-Room Care

Posted by Cathy Swenson, RN, BSN, MA on August 16, 2018

Every year, between 700,000 and 1 million patients in the United States accidentally fall in a hospital, according to research from the Agency for Healthcare Research and Quality (AHRQ). A bad fall can result in a fracture, laceration, internal bleeding and even death. But research indicates that one-third of falls in the hospital can be prevented.

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Topics: Blog, Patient Safety

3 Ways to Foster a Culture of Communication and Teamwork

Posted by Cathy Swenson, RN, BSN, MA on July 11, 2018

Situational awareness isn’t a term frequently defined or discussed by circles of clinicians or healthcare professionals. In fact, it’s more commonly used in high-reliability industries such as aviation, military operations and engineering. But as medical professionals begin to understand the important link between situational awareness—i.e. having an accurate understanding of what’s happening with the patient and what’s likely to happen in the future—and clinical decision-making, the phrase is gaining more traction in the healthcare industry.

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Topics: Blog, Situational Awareness

3 Ways to Make the Most of Hourly Patient Rounds

Posted by Cathy Swenson, RN, BSN, MA on April 12, 2018

NurseRoundsStaying in the hospital can be a stressful and overwhelming experience for many people. In addition to battling anxiety about medical conditions, tests and procedures, many patients may also be perplexed by the frequent noise, annoyed by beeps and alarms from bedside machines, and simply feel uncomfortable being away from the comforts of home. Research indicates that checking on patients at regular intervals—otherwise known as hourly rounding—helps address basic patient needs, as well as enhance patient safety and the patient experience, says a September 2014 study in the Journal of Nursing Administration.

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Topics: Blog, Patient Safety

3 Ways Improved Communication With Your Clinical Team Can Lead to Better Patient Outcomes

Posted by Cathy Swenson, RN, BSN, MA on April 5, 2018

As the healthcare industry continues to shift toward value-based care, providers are working to improve communication between doctors, nurses and other clinicians. The renewed emphasis is because poor communication leads to poor patient outcomes and decreased patient safety. According to a 2015 study from The Joint Commission, lack of communication was identified as the root cause of 21 percent of sentinel events, or those events resulting in death or serious injury to a patient.

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Topics: Blog, Patient Safety

Reducing Alarm Fatigue, Improving Patient Care

Posted by Cathy Swenson, RN, BSN, MA on March 29, 2018

Hospitals are noisy environments—just ask any nurse how many bells, whistles and alarms they hear during a 12-hour shift. Depending on the hospital unit, the number of alarms per patient per day can reach several hundred, resulting in thousands of alarm signals on every unit and tens of thousands throughout the hospital every day, according to the Joint Commission.

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Topics: Blog, Alarm Fatigue, Patient Experience, Alarm Management

How One Hospital Is Creating a Culture of Change in Healthcare

Posted by Cathy Swenson, RN, BSN, MA on February 5, 2018

The compliment would be a crowning achievement for any healthcare facility: “We have a hospital closer to us, but we heard how good they are at Morgan Memorial, so we decided to go there instead. I am so glad we did!” – A patient at Morgan Memorial Hospital (MMH).

Such a statement from a patient is especially important for Morgan Memorial Hospital. Not so long ago, patients might have driven in the opposite direction instead of going out of their way to reach the Madison, Georgia facility.

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Topics: Patient Experience

3 Themes from AONE 2016

Posted by Cathy Swenson, RN, BSN, MA on April 7, 2016

This year’s American Organization of Nurse Executives (AONE) conference set a record with more than 3,400 nurse leaders and exhibitors gathering in Fort Worth, Texas. We met many fantastic leaders in nursing at the Amplion booth and throughout the conference that each brought their own unique experiences and insights. This year, three themes really stood out.

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Topics: Amplion News & Events

5 Critical Questions for Your Next Nurse Call System

Posted by Cathy Swenson, RN, BSN, MA on December 10, 2015

In covering the state of nurse call, we have looked at “nurse call frustration” in a blog post titled Why You Should Expect More From Your Nurse Call. What we see from examining anecdotal or research-based evidence is growing dissatisfaction with legacy nurse call systems. Such systems usually provide only one-way communication from the patient to the nurse. They typically don’t collect much, if any, data for use in facilitating and confirming the delivery of care. In most cases, they contribute to the noise and chaos of a hospital floor, instead of enhancing patient and staff satisfaction.

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Topics: Nurse Call

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