The proliferation of alarms on patient monitoring devices is one of the biggest patient safety challenges hospitals face. Though alarms provide clinicians with valuable insight into the status and health of their patients, the incessant noise can overwhelm them and desensitize them to alerts, causing the alarm fatigue plaguing many hospitals.
Today Matt Cavallo is known in healthcare industry circles as a leading speaker, consultant and clinical educator. Author of the memoir, The Dog Story: A Journey Into a New Life With Multiple Sclerosis, Cavallo inspires audiences across the country with his story of overcoming the physical and emotional challenges of chronic illness. As chief customer officer and vice president of innovation at Care Experience, he uses his own experiences as a patient and professional in the healthcare system to help develop technologies to improve patient engagement, communication and care coordination.
But it was just a decade ago that Cavallo was a scared and confused patient staying in the hospital for the first time and not knowing what to expect or how to best communicate with the clinical team caring for him. Cavallo’s hospital experience began when the 28-year-old real estate developer was taken to the emergency room after weeks of experiencing numbness in his legs and struggling to walk. Nearly a month later, Cavallo was diagnosed with MS and began his journey from a patient struggling with depression and despair to an advocate who has not only conquered the debilitating effects of his disease, but also devoted his life to improving the patient experience for others.
Read on for more from our conversation with Cavallo, how his experiences as a patient inspired him to help others, and his advice for hospitals and patients.
As a former government executive, John Schall knew the ins and outs of healthcare policy better than anyone, but his perspective on healthcare changed five years ago when he became a family caregiver for the first time. His mother had a stroke while caring for his ailing father, and soon Schall was traveling to and from Washington, D.C., to Michigan to care for them both. The experience opened his eyes to the realities of caregiving: from the stress and anxiety the role brings to the arduous tasks of managing medications, medical bills, and doctor visits for a loved one.
With value-based care on the rise and consumers wielding greater influence in healthcare overall, delivering a positive patient experience is near, if not at the top, of every hospital CEO's list.
Amplion enjoyed participating in The Beryl Institute’s Patient Experience Conference 2017, which wrapped this week in Denver. Along with exhibiting our Amplion Alert next gen nurse call platform and demonstrating its potential for transforming patient care, we attended three days worth of fascinating sessions that explored how nurses, clinical teams, patient advocates, family caregivers and patients themselves are working together to improve the patient experience and make it a bigger part of the conversation in hospitals across the nation and around the globe. In keeping with the theme of this year’s seventh annual conference “The Power of &,” sessions offered perspectives from patients and caregivers on the value they found in developing partnerships and connections, practicing empathy and compassion, and viewing one another as individuals with stories that inspire.
The 2017 HIMSS Annual Conference & Exhibition in Orlando, Florida, is almost upon us, and we are looking forward to this gathering of 45,000 fellow professionals who are passionate about transforming healthcare through disruptive technologies. We are particularly excited that our CEO Tom Stephenson will be giving a frank talk about innovation titled “Smashing the Status Quo in Healthcare” on Monday, Feb. 20, at 1:30 p.m. (EST).
It’s almost time for the annual meeting of the best and brightest minds in health IT! We’re talking about the 2017 HIMSS Annual Conference & Exhibition set for Feb. 19–23 in Orlando, Florida. The conference brings together more than 40,000 health IT professionals, clinicians, executives and vendors from around the world for five days of education, networking, health IT products demonstrations and more. Look out for Amplion—we’ll be delivering a can’t-miss talk on Monday and on the exhibit floor at booth 7785-02 all day Monday through Wednesday.
“While the value of measurement is clear, measurement is also clearly out of control and in need of reform.”
This is the bold opening of Measures that Matter, a recent report by the Healthcare Association of New York State (HANYS) which urges the entire healthcare system to streamline, align and focus on the quality measures that matter most for improving patient care, including the patient experience. The report examines how HCAHPS surveys are currently administered and provides recommendations for improvement based on consumer behavior and technology.
More than 1,000 healthcare innovators gathered for the second annual Health:Further Summit in our own backyard of Nashville this year. We were proud to be a part of Innovator’s Row and to hear our own CEO Tom Stephenson speak about disrupting the status quo in the healthcare industry.
NPR recently published a fascinating article about the origins of big data and its evolution in healthcare. The story begins with an introduction to John Graunt, a 17th-century British statistician. Graunt’s creation of death records, compiled into tables that included disease, age, gender, location and time, were groundbreaking at the time. This was the birth of modern demography, epidemiology and the concept of big data.