Sherry Henricks RRT, MBA, Vice President of Sales, Marketing and Customer Success

Recent Posts

Building Loyalty Through Consistent Care: How to Fulfill Your Promises to Patients Every Time

Walk into any hospital, and you’re likely see its mission statement somewhere, whether in marketing images in the lobby or posted to walls in patient rooms or staff lounges. While each hospital has its own objectives, most are guided by the desire to provide the best, most compassionate care to patients during their hospital stay. Despite their best intentions and efforts, many hospitals find themselves falling short of this goal more often than they would like as staffing shortages, inefficiencies and communication breakdowns get in the way.

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Topics: Blog, Patient Experience

5 Soft Skills Every Nurse Needs to Deliver the Best Patient Experience

An effective nurse must have excellent clinical skills and knowledge—but that’s not all. Nurses are able to provide the highest level of care when they have the soft skills required to work well with other healthcare team members and deliver compassionate, focused care to their patients.

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Topics: Blog, Patient Experience

Are You Ready for Disruption? 3 Ways to Prepare Your Hospital to Adopt Transformative Technology

Adopting new technology doesn’t come without risks, but it can lead to tremendous financial and clinical benefits for healthcare organizations by improving insights, simplifying communication and care coordination, and putting patients at the center of their care, as we explored in our previous post on the promise of disruptive technology and big data for hospitals.

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Topics: Blog, Real-Time Technology

3 Ways to Help Your Hospital Staff Overcome the Fear of Change

Making changes within organizations is always challenging, no matter the industry. Hospitals are no exception. New technologies, regulations and the shift from fee-for-service to value-based payment models are just some of the changes turning healthcare on its head.

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Topics: Blog, Nurse Satisfaction

It Pays to Keep Your Nurses: Smart Strategies for Tackling Nurse Burnout and Turnover

Nursing is a challenging profession that requires a lot of time, dedication and commitment. In addition to the fast-paced environment and long hours, nurses also face hurdles such as low compensation, short staffing, potential workplace violence and hazards such as bloodborne pathogens, cold and flu germs, and injuries. It’s not surprising that 82 percent of nurses surveyed by the American Nurses Association reported that they are “at a significant level of risk for workplace stress.” Surveys of newly licensed hospital nurses reveal that 43 percent leave their jobs within three years of employment. According to the U.S. Bureau of Labor Statistics, we will need 16 percent more nurses by 2024.

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Topics: Blog, Nurse Satisfaction

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