How Real-time Health Technology Can Help Beat Nurse Burnout

Posted by Frank Grant, President & CEO on August 26, 2017

Nurses pour so much of their passion and energy into caring for patients that it’s easy for the daily stresses and demands of the job to take a toll. What can hospitals do to alleviate nurse burnout and give nurses a helping hand with their ever-expanding patient care duties?

healthcare technology.jpgReal-time Health System (RTHS) technologies like our next-generation nurse call system can step into the gap, improving patient and staff communication while also delivering valuable real-time data and analytics to help balance workloads and alarm fatigue that lead to staff burnout.

What's Behind the Burnout?

Of nurses surveyed in a recent RNnetwork study, 70 percent admitted feeling burned out, and 50 percent admitted they have considered leaving the nursing field. Feeling overworked was the No. 1 reason for burnout (27 percent), followed by lack of enjoyment of the job (16 percent), too much paperwork (15 percent) and lack of time with patients (12 percent).

Another survey by workforce management software leader Kronos Inc. found that many nurses were simply exhausted, skipping breaks, getting less sleep between shifts and working more shifts than normal because of a lack of nurses. The nursing shortage, which a 2017 CareerBuilder study described as “increasing at an accelerated rate,” exacerbates the problem.

Technology as a Helping Hand, Not Another Barrier

Nurses aren’t just stressed about their growing workload. They’re also frustrated by the ways technology can create a barrier between them and their patients. It can be challenging when so-called new and improved software solutions don’t talk to one another, or when technologies are hopelessly outdated. Unintegrated technology solutions hamper healthcare providers’ ability to effectively communicate and coordinate care.

Facilitating better care coordination has always been important to nurses, and even more so now since they’re playing an even larger role in the overall management of patient care. Despite their dedication to patients, nurses feel that this growing list of roles only adds to feelings of burnout, as Lisa Radesi, academic dean at the School of Nursing at the University of Phoenix, notes in this Healthcare Dive article.

How can Real-time Health System (RTHS) technologies cure the chronic condition of burnout and help nurses work smarter? By providing immediate access to point-of-care data that can easily be shared and analyzed, RTHS technologies like our Amplion Alert platform can give nursing leaders greater visibility into their staffing mix, busiest hours on their floor, caregiver workload and staff performance so they can manage care teams better and prevent staff burnout.

Our system, for example, streams real-time data collected at the patient’s bedside into an integrated reporting and analytics portal that produces colorful visualized reports like the room activity report below. Bar charts track every patient request and alarm message by room and by shift to give administrators a true picture of patient demand on each floor. This helps them see which caregivers are carrying the biggest load and which tasks are consuming the biggest share of their manpower, so they can improve workload balance from shift to shift.

Room Activity.jpg

Other reports enable administrators to evaluate the skillsets of care teams during each shift so they can ensure they have the right mix of caregivers, optimize staffing for the busiest shifts and measure the performance of their teams. Not only does this data provide hospitals with insights to coordinate care better, but it can also help them retain their best talent and reward high performers.

More hospitals are seeking out and embracing RTHS technologies that offer more functionality for patient care collaboration and alarm management than conventional nurse call systems are designed to provide. Along with leveraging real-time data and analytics, these systems also use real-time communication tools, including mobile platforms, to help nurses deliver more efficient and consistent care. Not only do these tools help nurses communicate and work together better, but they also allow them to monitor patients remotely so they have a better grasp of the needs of each patient before stepping into the room.

Gartner—the world’s leading information technology research and advisory company—estimates that by the year 2021, nearly a third of conventional nurse call and other notification systems “will have been replaced or incrementally marginalized by the convergence of other point-of–care real-time health system solutions.”

Want to learn more about how to prepare your nursing teams for this change? Download Amplion’s Ebook for an in-depth look at how your hospital can apply RTHS technologies and harness point-of-care data to take your patient care to the next level.

How Amplion Can Help

At Amplion, we understand the many challenges nurses face every day, and want to help them beat burnout and better manage their clinical workloads. We believe our next-generation nurse call technology, which helps improve communication and collaboration among care teams, goes a long way toward not only helping nurses beat burnout and increase their job satisfaction, but also improving the quality of care they provide. Our data-driven platform uses smart technology and workflow optimization to enhance nurse call as well as patient safety, care coordination and alarm management. Our system also provides nursing leaders with the visibility they need to boost accountability and morale. Schedule a free consultation with us to see the benefits of next-generation nurse call in action.

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Topics: Real-Time Health Systems, Real-Time Technology, Nurse Satisfaction

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