More than 1,000 healthcare innovators gathered for the second annual Health:Further Summit in our own backyard of Nashville this year. We were proud to be a part of Innovator’s Row and to hear our own CEO Tom Stephenson speak about disrupting the status quo in the healthcare industry.
Throughout Health:Further, three themes stood out:
1) Improving the quality of care with empathy
Regardless of how many new devices or technologies are implemented in our industry, or how new those technologies are, real communication and empathy are still crucial to quality patient outcomes. Trust and empathy are the most valuable currencies when it comes to patient safety and patient experience, regardless of generation or specialty.
It’s equally crucial to take communication into account post-implementation—Health Standards blogger Naveen Rao perfectly sums up this dilemma in the tweet below.
2) The importance of open data and collaboration
Damon Davis of the U.S. Department of Health & Human Services presented some of the amazing work HHS is doing to improve collaboration in healthcare. We wholeheartedly agree that the importance of open data cannot be understated. Our industry has massive amounts of valuable data—the question is, how can that data be used collectively to improve patient care and outcomes?
Davis offered up some insight into HHS’s approach to the issue, including the HHS Idea Lab, coined as the first government agency charged with providing essential human services and protecting the health of all Americans. The Idea Lab operates more like a startup than a traditional government agency, and we’re excited to see the kind of data and insights that come out of this team in the coming years.
Dr. Edmund Jackson, Chief Data Scientist at HCA in Nashville, offered up a similarly succinct solution to making open data more valuable: more collaboration. Davis and Jackson’s remarks about working together were some of the most retweeted and shared remarks of Health:Further 2016. There’s no doubt that innovators in collaboration and communication will lead the conversation about the future of healthcare delivery in the coming years.
3) Using data-driven design and patient feedback to improve outcomes
Sean Duffy, CEO of Omada Health, a Silicon Valley digital health startup tackling chronic disease, led the conversation about the role of design thinking in improving the patient experience. Amplion CEO Tom Stephenson similarly spoke to the idea of disrupting the status quo—i.e. the most common and costly obstacles in patient care-- with more simple, data-driven technology that people can actually use.
It is becoming increasingly obvious, by virtue of the research and data produced by Omada, Amplion, HHS and others, that simple, user-led design is the core, essential thing that will ultimately influence behavior, adoption and the ease with which we will move technology forward in healthcare.
We are sincerely looking forward to Health:Further 2017 and hope to have new discussion about breakthroughs and progress in these important focus areas this time next year.
What were your favorite takeaways from Health:Further 2016? Tweet at us @amplionalert with your thoughts.