Your nursing staff forms the frontline in patient care and satisfaction. Ask any patient in a hospital, they'll tell you that the level of personal care they receive from the nursing staff makes the difference between a great experience and a terrible one.
When it comes to patient outcomes, it's the nurse who runs front and center in responding to the patient's daily needs and treatment plan. For hospital management, the success of your nursing staff represents the health of the organization's financial stability and professional reputation.
It's imperative to not only make sure your healthcare team is accountable, but that they're well taken care of in terms of employment satisfaction and appreciation. This allows caregivers to devote more of their energy to what matters most: Your patients and their improved outcomes.