Gartner Report: Real-time Health Systems Shaping Nurse Call

Posted by Frank Grant, President & CEO on February 14, 2017

With the release of the new Gartner report, “Reinventing Nurse Call to Enable the Real-Time Health System,” analyst Barry Runyon lays out a path for not only improving but also transforming clinical communications in hospitals—a route that is becoming crucial for providers to take as they navigate the changing landscape of regulatory reform, new value-based mandates and growing patient populations. 

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Topics: Blog, Nurse Call, Real-Time Health Systems, Real-Time Technology

5 Guidelines for Analyzing the ROI of Healthcare IT

Posted by Tom Stephenson, CEO on February 2, 2017

Technology has never been more of a priority than it is right now for healthcare providers, especially as the industry continues to shift from fee-for-service to value-based care models. Hospital leaders are juggling a growing slate of technology mandates and healthcare IT projects, while balancing tighter budgets and more stringent regulations. The bar for these new technology investments is high: They must improve quality and outcomes, while also streamlining operations and reducing costs.

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Topics: Blog, Real-Time Technology

Five Crucial Steps to Achieving Hospital Interoperability

Posted by Tom Stephenson on December 2, 2016


Most hospital systems understand and accept that interoperability is an important step to improving staff performance and patient outcomes. Ensuring that technology is aligned through standardization and compatibility can help hospitals earn better HCAHPS scores and excel at value-based care.

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Topics: Blog, Real-Time Technology

Bridging the digital and physical divide in hospitals

No healthcare executive can safely ignore the changes brought by digital technologies to nearly every touchpoint of the consumer journey. Patients and consumers now blend their digital and physical worlds so tightly together they can’t comprehend why hospitals and healthcare systems haven’t done the same. While our industry has examined at length the issue of EHRs and online patient portals in recent years, there have been noticeably fewer discussions and slower movement around digital-physical fusion.

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Topics: Blog, Real-Time Technology, Nurse Call

Adding a human touch to interoperability

Posted by Brenda Aubin on October 31, 2016

In an adherence-driven world of hospitals wired to a race for fast fixes and cost savings, you end up with a real need to create an environment that enables more efficient communication without sacrificing a premium patient experience. For many leaders in our industry, the answer to this dilemma is interoperability, a term you have likely read or heard in meetings and conferences more than once this month. This buzzword du jour is everywhere — at Health:Further Summit, in the halls of healthcare consulting firms, publishers and device makers.

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Topics: Blog, Real-Time Technology

Evolving Patient Care from Reactive to Proactive

Posted by Karen Stone on August 12, 2016

NPR recently published a fascinating article about the origins of big data and its evolution in healthcare. The story begins with an introduction to John Graunt, a 17th-century British statistician. Graunt’s creation of death records, compiled into tables that included disease, age, gender, location and time, were groundbreaking at the time. This was the birth of modern demography, epidemiology and the concept of big data.

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Topics: Blog, Real-Time Technology, Patient Safety

Why Interoperability Matters

Posted by Karen Stone on July 1, 2016


Cooperation, Collaboration, Teamwork. These are great traits to have - and they aren’t just for humans.

Your technology has to play on the same team, too. When technology is integrated with other technology in a way that improves the patient experience, that’s called interoperability -- and it’s an essential component for improving patient and staff experience as well as financial outcomes.
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Topics: Real-Time Technology

Clinical Standardization: the Holy Grail of Modern Healthcare

Posted by Frank Grant, President & CEO on February 5, 2016

For years, technological and scientific advancement have been revolutionizing the healthcare industry—even though, at times, the industry has been reluctant to change.

One key example of this reluctance lies in the fact that many hospitals across the country have yet to adopt new technology to improve communication. In fact, research published in our Unsteady State eBook, has found that up to of hospitals are using patient communication tools that are at least 9 years old, with some still relying on nurse call technology from the 1970s.
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Topics: Blog, Real-Time Technology

7 Big Hospital Trends from 2015

Posted by Karen Stone on December 23, 2015

Looking back over developments in healthcare throughout the year is a great way to go into the New Year with a positive sense of purpose. Overall, hospital trends in technological adoption, patient experience, and accountability pave the way for greater changes. While certain trends have negative elements, they show us precisely where innovation is needed to transform them into positive outcomes.

Below are 7 trends that continue to surge and drive innovation and improvement. The only question is: how will the industry respond to them?

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Topics: Real-Time Technology, Patient Experience

Accountable Care Requires Disruptive Innovation

Posted by Frank Grant, President & CEO on November 18, 2015

“If we want a more affordable and convenient health care system, we must demand it – and embrace disruptive innovation”  - John Converse Townsend.

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Topics: Real-Time Technology

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